| Bookings
and Cancellations: All bookings and cancellation to be made in writing
by email or post
Payment Full payment
should be made 7 days prior to start date of the course unless
otherwise agreed.
Payment can be made by cheque,
or BACS.
Course Bookings/Reservations All bookings/reservations
are subject to the above standard terms and conditions.
Failure to Show - Any trainee failing to attend
a course will still reflect a bona-fide booking, the fee of which
will be subjected to our standard terms and conditions.
Transfers and Cancellations - In the event a
candidate is transferred to another course or cancelled altogether,
and admin fee of 25% of the full course fee will be incurred,
unless the course start date is within 10 working days in which
case the full course fee will apply. The above applies to On-site
courses.
Certificates: We reserve the right not to issue
certificates where an invoice remains unpaid.
We can supply copy certificates must be made
in writing and are subject to an administration charge of £8.00
Right of Admission: Supporting Hand First Aid Training pride ourselves
on giving quality interesting courses therefore any candidate
who jeopardises our course by displaying aggressive, unruly or
disruptive behavior will be ejected from the course, under these
circumstances no refund will be given for the cost of the course.
Course Timings & Attendance: Trainees must
adhere to timings set out in the course information pack. Failure
to attend and participate in any part of the course will result
in the trainee's removal from the final examination (where applicable).
Re qualification Courses HSE.
Trainees placed on the Re qualification course
must be in possession of a valid HSE approved certificate which
must be scanned and emailed or posted to us immediately after
booking. The original must be bought to the lesson on the first
day of the Re qualification.
Force Majeur: Supporting Hand First Aid Training cannot be held responsible
for any incident or occurrence outside of its control that affects
any aspect of the training.
If a course has to be changed, rescheduled
or cancelled for any reason, Supporting Hand First Aid Training will make every reasonable
effort to make alternative arrangements. |
Welcome to
our website. If you continue to browse and use this website you
are agreeing to comply with and be bound by the following terms
and conditions of use, which together with our privacy policy govern
Supporting Hand First Aid Training’s relationship with you in relation
to this website.
The term “Supporting Hand First Aid Training” or “us”
or “we” refers to the owner of the website The term
“you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
• The content of the pages of this website is for your general
information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or
guarantee as to the accuracy, timeliness, performance, completeness
or suitability of the information and materials found or offered
on this website for any particular purpose. You acknowledge that
such information and materials may contain inaccuracies or errors
and we expressly exclude liability for any such inaccuracies or
errors to the fullest extent permitted by law.
• Your use of any information or materials on this website
is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products,
services or information available through this website meet your
specific requirements.
• This website contains material which is owned by or licensed
to us. This material includes, but is not limited to, the design,
layout, look, appearance and graphics. Reproduction is prohibited
other than in accordance with the copyright notice, which forms
part of these terms and conditions.
• All trademarks reproduced in this website, which are not
the property of, or licensed to the operator, are acknowledged on
the website.
• Unauthorised use of this website may give to a claim for
damages and/or be a criminal offence.
• From time to time this website may also include links to
other websites. These links are provided for your convenience to
provide further information. They do not signify that we endorse
the website(s). We have no responsibility for the content of the
linked website(s).
• You may not create a link to this website from another website
or document without Supporting Hand First Aid Training' prior written consent.
• Your use of this website and any dispute arising out of
such use of the website is subject to the laws of England and Wales.
|
| This
privacy policy sets out how Supporting Hand First Aid Training uses and
protects any information that you give Supporting Hand First Aid Training
when you use this web site.
Supporting Hand First Aid Training is committed to ensuring that your
privacy is protected. Should we ask you to provide certain information
by which you can be identified when using this web site, then
you can be assured that it will only be used in accordance with
this privacy statement.
Supporting Hand First Aid Training may change this
policy from time to time by updating this page. You should check
this page from time to time to ensure that you are happy with
any changes. This policy is effective from 01/07/2008
What we collect
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences
and interests
• other information relevant to customer surveys and/or
offers
What we do with the information we gather
We require this information to understand your
needs and provide you with a better service, and in particular
for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and
services.
• We may periodically send promotional email about new products,
special offers or other information which we think you may find
interesting using the email address which you have provided.
• From time to time, we may also use your information to
contact you for market research purposes. We may contact you by
email, phone, fax or mail.
• We may use the information to customise the web site according
to your interests.
Security
We are committed to ensuring that your information is secure.
In order to prevent unauthorised access or disclosure we have
put in place suitable physical, electronic and managerial procedures
to safeguard and secure the information we may collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on
your computer's hard drive. Once you agree, the file is added
and the cookie helps analyse web traffic or lets you know when
you visit a particular site. Cookies allow web applications to
respond to you as an individual. The web application can tailor
its operations to your needs, likes and dislikes by gathering
and remembering information about your preferences.
We use traffic log cookies to identify which
pages are being used. This helps us analyse data about web page
traffic and improve our web site in order to tailor it to customer
needs. We only use this information for statistical analysis purposes
and then the data is removed from the system.
Overall, cookies help us provide you with a
better web site, by enabling us to monitor which pages you find
useful and which you do not. A cookie in no way gives us access
to your computer or any information about you, other than the
data you choose to share with us.
You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually
modify your browser setting to decline cookies if you prefer.
This may prevent you from taking full advantage of the web site.
Links to other web sites
Our web site may contain links to enable you to visit other web
sites of interest easily. However, once you have used these links
to leave our site, you should note that we do not have any control
over that other web site. Therefore, we cannot be responsible
for the protection and privacy of any information which you provide
whilst visiting such sites and such sites are not governed by
this privacy statement. You should exercise caution and look at
the privacy statement applicable to the web site in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal
information in the following ways:
• whenever you are asked to fill in a form on the web site,
look for the box that you can click to indicate that you do not
want the information to be used by anybody for direct marketing
purposes
• if you have previously agreed to us using your personal
information for direct marketing purposes, you may change your
mind at any time by writing to or emailing us at [email address]
We will not sell, distribute or lease your
personal information to third parties unless we have your permission
or are required by law to do so. We may use your personal information
to send you promotional information about third parties which
we think you may find interesting if you tell us that you wish
this to happen.
You may request details of personal information
which we hold about you under the Data Protection Act 1998. A
small fee will be payable. If you would like a copy of the information
held on you please write to [address].
If you believe that any information we are
holding on you is incorrect or incomplete, please write to or
email us as soon as possible, at the above address. We will promptly
correct any information found to be incorrect.
Information you give during your training course
will be passed onto EFR for certification purposes and also we
reserve the right to use this information for legal purposes or
may be required to pass this information onto an authorised body
where required to do so by law. |
